Privacy Policy
Last updated: May 2025
1. Introduction
RalphNex OU (registry code 16932562), located at Harju maakond, Tallinn, Kesklinna linnaosa, Narva mnt 7-652, 10117, Estonia, operates the website ralphnex.com.
This privacy policy explains how we collect, use, store, and protect your personal data when you interact with our website and services. By using our website, you acknowledge that you have read and understood this policy.
2. Data We Collect
When you submit our contact form, we collect the following information:
- Full name
- Email address
- Company name (optional)
- Website URL (optional)
- Project type
- Timeline preference (optional)
- Special requirements or project details (optional)
This data is stored in Airtable, our data management platform, and is used solely to understand your project needs and respond to your inquiry.
3. Push Notifications
We use Pushary to deliver web push notifications. Subscribing to push notifications is entirely optional. You can opt in or opt out at any time through your browser settings. We do not share your push notification subscription data with third parties.
4. Cookies
Our website uses minimal cookies that are essential for the website to function properly. We do not use tracking cookies or advertising cookies. Essential cookies may include session management and security-related cookies required for normal operation.
5. Third-Party Services
We use the following third-party services:
- Airtable — for storing and managing contact form submissions
- Calendly — for scheduling calls and meetings
- Pushary — for web push notifications
Each of these services has its own privacy policy governing how they handle data. We encourage you to review their respective policies.
6. Your Rights Under GDPR
As a data subject under the General Data Protection Regulation (GDPR), you have the following rights:
- Right to access — request a copy of the personal data we hold about you
- Right to rectification — request correction of inaccurate or incomplete data
- Right to erasure — request deletion of your personal data
- Right to data portability — request your data in a structured, machine-readable format
To exercise any of these rights, please contact us at business@ralphnex.com.
7. Data Retention
We retain contact form data for the duration of our business relationship. If you request deletion of your data, we will remove it within 30 days of your request, unless we are legally required to retain it for a longer period.
8. Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The last updated date at the top of this page indicates when the policy was most recently revised.
9. Contact
If you have any questions or concerns about this privacy policy or how we handle your personal data, please contact us at business@ralphnex.com.